- Does PlugStart have a "Control Panel" or some other utility to manage my website?
Yes, PlugStart features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domain registrations,
SSL certificates, and other hosting account features. Our hosting accounts feature cPanel which is the industry leading control panel and
provides a rich online environment from where you can manage your web hosting.
- Can I monitor my disk space and bandwidth usage?
Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.
- How do I transfer files to my website?
Files must be transferred to the Web server via File Transport Protocol (FTP) or your account's Web-based File Manager. If you need FTP, SSH, mail, or
other Internet software, visit ZDNet Software Library. ZDNet Software Library is a source for the latest Internet applications with ratings and reviews to help
you decide which application is best suited for your needs. An FTP tutorial is also available for beginner users who may not be familiar with FTP.
We also provide a Web-based File Manager to make it even easier for you to upload your files.
- Will I have unlimited access to update and make changes to my pages?
You have unlimited access via FTP and the Web-based File Manager 24 hours per day, 7 days a week. As such, you can create and maintain your Web pages on your
own computer and upload files to your website at your leisure.
- How long does it take to set up a new account?
New accounts are guaranteed to be set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you
via e-mail including your account information. You can begin uploading files to your new website immediately. You will be given a temporary web address to
access the site prior to the completion of either domain registration or domain transfer so you can start working with your account right away.
- Can I use my account for commercial purposes?
Yes, you can use your account to build and run your business, including e-commerce. The World Wide Web has become an efficient and cost-effective means of making
information available to a wide user base, and we encourage our clients to use this flexible medium. The Business plan is the least expensive way to get everything you need to start selling online.
- Can you host domain names other than .com .net .org .biz and .info?
PlugStart can host any domain name. However, we only offer a limited assortment of domains that can be registered or transferred to us.
- Can I have additional domain names point to my hosting account?
You will have the option to point multiple domains at the same directory (e.g. domain.com and domain.net point to the same place), or to separate directories (e.g. domain1.com to /domain1directory/, domain2.com to /domain2directory/).
- Do you support Apache JSP or Apache Tomcat?
No, we do not currently offer this option.
- Do you require "Forced Advertising" on my website?
No, we do not require any forced advertising on your website. Once you sign up for an account, you have complete control over content and information contained in
your website. As long as you stay within our Policy and Guidelines, you can display anything you like.
- Do you offer Windows based hosting?
Not at this time. WestHost currently runs all Linux based servers.